Cowley RMO staff aim to provide you with the best possible repairs service to your home and communal areas.
The repairs service forms part of your tenancy agreement and this charter contains clear information regarding the level of service you can expect from us.
Cowley value’s your opinion and strive to provide you with the best possible service, we can do this with your help. Please ensure that you complete our Customer Satisfaction Survey which will be presented to you by our operative upon completion of your repair.
Our staff and/or contractors who work in your home will: